Privacy and Confidentiality Policy

Esset Australia undertakes to comply with the Privacy Act 1998 and all information privacy principles in the provision of all services to clients.

 

Private and confidential information includes company documentation and operations, financial and payroll information and all client and company records.

 

All Esset Australia employees undergo Privacy training as a component of the Esset Australia induction training and sign a declaration that they will keep and maintain all information private and confidential as appropriate within and external to Esset Australia premises.

Esset Australia Privacy Protection Principles are:

 

Principle 1 - Collection

 

Esset Australia will only collect personal information that is necessary for one or more of its functions or activities. Esset Australia will only collect personal information by lawful and fair means and not in an unreasonably intrusive way.


Esset Australia’s Code of Practice will be used to disseminate information about Personal Information and Privacy to all clients.

 

Principle 2 - Use & Disclosure

 

Esset Australia will only use or disclose personal information about an individual when the individual has consented to the use or disclosure

 

Principle 3 - Data Quality


Esset Australia will take reasonable steps to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date.

 

Principle 4 - Data Security


Esset Australia will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure.


Esset Australia will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used. 

 

Principle 5 - Openness


Esset Australia, through its code of practice, clearly expresses information to clients on its management of personal information. On request by an individual, Esset Australia will take reasonable steps to let the individual know, generally, what sort of personal information it holds, for what purposes, and how it collects, uses, and discloses that information.

 

Principle 6 - Access and Correction


Personal information held by Esset Australia about an individual, will be provided to the individual on request by the individual, in a form or manner suitable to the individual’s reasonable needs.

 

Principle 7 - Identifiers

 

Esset Australia will not adopt as its own identifier of an individual, an identifier of the individual that has been assigned by any other organisation or service provider.

 

Principle 8 - Anonymity

It is not legal or practicable for Esset Australia to provide any type of program or services without requiring client identification.

 

Principle 9 - Transborder Data Flows

 

Esset Australia will not transfer personal information about an individual to any other location other than Esset Australia company offices.

 

Principle 10 - Sensitive Information

Esset Australia will not collect Sensitive Information about an individual unless:
(a) the individual has consented; or

(b) the collection is required by law.


Principle 11 - Privacy of Network Communications

 

When installing, operating, or maintaining its computer network, Esset Australia will take whatever measures are practicable, or are required by law, to ensure the privacy of communications passing over its network.


Principle 12 - New Services and Developments

 

Esset Australia will consider the privacy impact of new business processes and services before they are introduced.

 

Principle 13 - Compliance Audit

As part of its continuous improvement process, Esset Australia maintains an internal audit program to ensure its Privacy Protection Principles and policies remain appropriate and that Esset Australia operates in compliance with those Principles and policies.

In practice, the following office confidentiality procedures must also be adhered to:

  • Client files are stored in an appropriately secure place to which only authorised individuals have access.
  • Client information is NEVER left in an area that is not secured.
  • Client details are NEVER discussed within earshot of others.
  • Employee files are kept in a secure place and will be available for the staff member's perusal upon request.
  • Access to Esset Australia offices and work areas is limited to staff members only - visitors to Esset Australia premises must be authorised by the Management team and accompanied at all times to ensure that no access is available to company documentation.


About Us

Esset Australia is an accredited Australian education provider, operating as a Registered Training Organisation (RTO), delivering a range of Australian qualification and short course programs through to Diploma and Vocational Graduate Certificate levels across a broad range of industry areas.


Esset Australia is a market leader in the delivery of a range of innovative programs and e-learning courses.

Terms & Conditions - Privacy Policy